My name is Dirk Murlebach, I live in Dublin, where I work as a Customer Success Manager in Saas, as well as a freelance Designer and Marketing Consultant in my spare time.
Throughout my professional career, I have developed and implemented successful customer success strategies in a variety of roles.
As a result, I have achieved numerous customer retention and growth goals. I am also experienced in using data-driven approaches to identify customer pain points, develop target segmentation, and create effective customer engagement plans.
In addition to my professional experience, I possess excellent customer service skills and communication skills. I have the ability to build strong customer relationships and provide exceptional customer service.
I am also highly organised and have the ability to manage multiple customer success initiatives at once. I am
Please do not hesitate to contact me if you have any questions.